CONTRACT REVIEW 合同评审 00 06 07 文件编号 版本 : QP-4.3-1 : 08 Originator / 编写员 Date / 日期 06-Apr-2000 30-Aug-2003 09-May-2014 16-Apr-2015 08 Revision History / 修订内容 Delete the revision history 删除修订记录 Add definition of Product specification 增加:产品规格定义 Add Form #: 01-0 (QP-4.3-1) Customer Requirements Review List 增加:客户要求评审表，表号：01-0 (QP-4.3-1) Add item 6.2.4 增加:第6.2.4项 Add Explanation in Chinese 增加：中文解释 Form # : 01-3[QP-4.5-1] CONTRACT REVIEW 合同评审 文件编号 版本 页数 日期 : : : : QP-4.3-1 08 第1页，共3页 20-Apr-15 1 目的 1.1 To define the process for reviewing and handling of customers’ requirement such that all requirements are considered and appropriated requirements are implemented. 定义客户要求的审查及处理过程，并考量所有要求，确保适当的要求得以被实施。 2 范围 2.1 Applicable to customers’ contracts. (Such as agreement and PO) for products manufactured b A Communication Device (DG) Ltd. 适用于有限公司名下的产品合同，（如协议或者采购订单）。 3 定义 3.1 Product specifications may include below elements listed and could be in the form of written information or record during conference call and meetings. 产品规格可以是书面，电话录音或会议记录的形式，可包括以下列出的基本要素： - Product quality acceptance criterion 产品品质接受标准 - Manufacturing process requirement 制造工艺要求 - Product reliability requirement 产品可靠性的需求 - Packing and labeling requirement for shipment 出货的包装和贴纸的要求 - After Sales Service Requirement 售后服务的要求 4 适用文件 4.1 QM-001 Quality Manual 品质手册 4.2 QP-4.4-1 Design Process 设计过程 4.3 QP-4.16-1 Records Control Procedure 记录控制程序 4.4 QP-4.3-8 Customer Purchase Order Review 客户采购订单评审 Form # : 03-3 [QP-4.5-1] CONTRACT REVIEW 合同评审 文件编号 版本 页数 日期 : : : : QP-4.3-1 08 第2页，共3页 20-Apr-15 5 附件 5.1 Annex 1-Flow Chart. 附件1 —流程图 5.2 Form#:01-0 (QP-4.3-1) Customer Requirements Review List 表#:01-0 (QP-4.3-1) 客户要求评审表 6 负责 6.1 HOD of marketing &sales responsible for: 市场营销和销售部门领导的职责如下： 6.1.1 Considering customers’ request and /or industry demand 考量客户的要求或业界需求。 6.1.2 Initiating new projects 启动新的项目 6.2 Sales/Customer Account Personnel responsible for: 销售或客服人员职责如下： 6.2.1 Receiving customer’s requirements and coordinating internal functional review with relevant departments. Liaise with customer on contractual requirements, to ensure Aztech is able to meet all terms before signing the Business Agreement. 当收到客户的要求后应协调公司内部相关部门进行审查。在签订商业 协议前， 跟客户沟通协商,确保Aztech能满足所有条款。 6.2.2 Responding to customer feedback for improvements or problems and channel these to the relevant support functions that is responsible to review and implement improvement plan. 对于客户的反馈,改善的要求或者问题作出回应,并引入相关职能部门去审查并制定改善计划。 6.2.3 Activities documented in Customer Purchase Order Review (see QP-4.3-8) 客户订单评审的执行文件参见表：QP-4.3-8 6.2.4 Record customer requirement review result. Record shall be in the form of any written documentation or Form #: 01-0 (QP-4.3-1) Customer Requirements Review List 记录客户要求评审的结果，并以书面文件的形式或记录于客户要求评审表#01-0 (QP-4.3-1) Form # : 03-3 [QP-4.5-1] CONTRACT REVIEW 合同评审 文件编号 版本 页数 日期 : : : : QP-4.3-1 08 第3页，共3页 20-Apr-15 7. 程序 Review of Customer’s Requirements 客户需求评审 Customer 客户 Marketing & Sales / Customer Account 市场及销售/客服 Provide requirements. Review customer’s input 提供要求 with internal functional departments. 和内部智能部门评审客 Provide information on product 户的信息 Is customer and may include BOM, Product N/否 looking for specification, pricing volume, product that shipping destination and Consolidate project already exists? information and propose payment terms. 客户是否查询to management for 提供产品信息，诸如产品 现有产品 approval. 规格、价格、产量、发货协调项目信息， 提议提交给管理层批准 Y/是 Go to QP-4.3-8 执行程序QP-4.3-8 Feedback to customer 客户反馈 Review customer’s N/否 feedback with HOD, Acceptable? Sales & Marketing 接受 销售和市场部领导评审 客户的反馈。 Y/是 N/否 Business Agreement? Go to QP-4.3-8 商业协议 执行程序QP-4.3-8 Y/是 Factory 工厂 Feedback manufacturability and material constraints. 反馈可制造性以及材料 Sign Business Agreement with Aztech. 签订商业协议 8其它 N/A 没有 Form # : 03-3 [QP-4.5-1]
