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METHOD AND SYSTEM FOR CALL ANSWERING

来源:意榕旅游网
专利内容由知识产权出版社提供

专利名称:METHOD AND SYSTEM FOR CALL

ANSWERING

发明人:WILK, DANIEL申请号:CA0100974申请日:20010629公开号:WO0205527A3公开日:20020627

摘要:The present invention provides a novel system, method and apparatus foranswering a telephone call. In one aspect of the invention, there is provided a system forcall answering that includes a switch for connecting a telephony device to incoming callsreceived from callers connected to the switch via a telephone network. The switch is alsoconnected to a processing unit and a storage device that contains a plurality of pre-recorded messages. When a callee at the telephony device receives an incoming callduring a meeting (or at some other inconvenient time) and yet the callee wishes torespond to the caller, then the callee can provide (via a keypad on the telephony device)message selection criteria to the processing unit. The processing unit can then assemblean outgoing message based on the message selection criteria. The message is assembledfrom from the plurality of messages saved on the storage device. Having assembled themessage, the processing unit can then play that outgoing message to the caller. In thismanner, the callee is afforded a way to discretely respond to the caller without having tointerrupt the meeting (or other activity that makes it inconvenient for the callee toanswer the call.)

申请人:SOMA NETWORKS, INC.,WILK, DANIEL

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