NO.1
Andy:I'm glad that you can see me today.
Tan: Don't mention it,Andy. You are an important supplier to me.
Andy:Mr.Tan, the reason I'm here today is this:Our company has imported a new skin care product from France.I wonder if you would like to have a look?
Tan:Frankly speaking,the product you supplied to us before wasn't that satisfactory. A lot of our customers have complained about it.
Andy:Mr.Tan, let me assure you one thing. This new product is really much better than the previous one. You have to try it to believe it.
Tan: Well, let me talk to my associates about this.I'll get back to you in a few days .In the mean time, just leave a sample here.
Andy:Thanks for your consideration.
NO.2
A: Ah, yes, this is the model I was interested in
B: I should be very happy to give you any further information you need on it A: Yes, what are the specifications?
B: If I may refer you to page eight of the brochure you'll find all the specifications there. A: Ah, yes. Now what about service life?
B: Our tests indicate that this model has a service life of at least 50, 000 hours.
A: Is that an average figure for this type of equipment?
B: Oh, no, far from it. That's about 50,000 hours longer than any other made in its price range.
A: That's impressive. Now what happens if something goes wrong when we're using it?
B: If that were to happen, just contact our nearest agent and they'll send someone round immediately.
A: I see. Do you offer discounts for regular purchases?/
B: Yes, we do indeed. Our ususal figure is around 5%, but that depends on the size of the order./
A: Yes, of course. Well, thank you very much, Mr. Black.
B: Not at all, I hope we shall be hearing from you very shortly.
A: I expect you will, Mr. Black. No3
In this conversation, Sally Fraser, a Human Resources officer for a medium-size hotel on the West coast, is interviewing Victoria Jones for a position as night manager.
Sally: I see from your resume that you certainly have the educational background and work background to handle this job. In fact, you seem to be somewhat overqualified for this job. It’s not as high a position as head manager of a major hotel like you had on the East coast. Why are you applying here?
Victoria: From what I know, your hotel is very progressive and in a good position for expansion, and I think I can help you do that. I consider time management
to be one of my key strengths. As night manager, I think I can maximize my time to ensure that night operations run at top efficiency, and at the same time help you to plan your expansion.
Sally: I’m impressed with your advance knowledge of our business. Your cover letter shows that you’ve done your homework, and you have all the qualifications we’re looking for. But I’m still a little worried that you’ll leave if a higher position opens up at a more prominent hotel.
Victoria: I came to the West coast for a change of pace. The night position suits my goals for the present, and I’m looking forward to the challenge of helping to make your hotel one of the key players here.
Sally: I like your attitude, and it looks like you’re the person for the job. The position’s open two weeks from Monday. Can you start then?
Victoria: No problem!
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