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商务英语听说(第二版)参考答案unit1-to-test-I--the-keys-of--liste

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Unit1. Welcome and farewell. Part A. intensive listening Phonetics: A B A D C Dictation:

1. Flight AF 463 to Paris is now boarding at Gate number 7. 2. This is the final call for flight No. AZ 963 to Rome.

3. I’d like to make a reservation for a flight to Boston on Nov. 28th. 4. Do you have a single room available tomorrow night? 5. I’m looking forward to our future cooperation. 6. I’ll need an economy ticket with an open return.

7. I’d like to have my laundry by 9 o’clock tomorrow morning. 8. Thank you for all your help during our stay here in China.

Part B. Extensive listening Dialogues: B C B B D

1. W: do you have anything particular to declare?

M: No. I don’t think so. I haven’t got anything dutiable with me. Q: where does the conversation most probably take place? 2. M: will you attend the Fair in Tianjin in two days?

W: No. I’m leaving Tianjin for Shanghai tomorrow morning for a 3-day meeting, and will visit Guangzhou afterwards. Q: where is the man going tomorrow?

3. W: your flight will be departing from Gate 18. the boarding time is 8:45 and your flight leaves at 9:15, have a nice journey! M: thank you very much.

Q: what time does the man’s flight depart? 4. M: did you enjoy your flight?

W: Not really, I was a little airsick when the plane experienced a few bumps. Q: how does the woman like her flight? 5. W: room reservation, good afternoon.

M: I’d like to book a double room for Tuesday next week. Q: what’s the probable relationship between the two speakers? Conversation:

Meeting a foreign businessman at the airport

Mr. Wang: excuse me, sir, but are you Mr. Stone from New York?

Mr. Stone: Yes, I am Michael Stone, the sales manager of ABC Import & Export

Company, Ltd.

Mr. Wang: I am Wang Qiang from Eastern Electronics Company. I’ve come to meet

you, Mr. Stone.

Mr. Stone: how are you, Mr. Wang? Thank you for coming to the airport to meet me. Mr. Wang: it’s my pleasure. How many people are there in your party? Mr. Stone: only two. This is Miss White, my assistant. Mr. Wang: nice to meet you, Miss White. Miss. White: nice to meet you too, Mr. Wang.

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Mr. Stone: I’m sorry to have kept you waiting for long, but the flight was delayed 30

minutes. If it weren’t for the heavy fog, we would have been here by 2:00 pm.

Mr. Wang: never mind. I was stuck in traffic, too. Mr. Stone: where are we heading now?

Mr. Wang: I guess you must be very tired after the long trip, so it is best if we go to your hotel to check in first. If you don’t mind, we’d like to accommodate you at Sheraton Hotel.

Mr. Stone: terrific! That’s very considerate of you. (on the way)

Mr. Stone: how far is it to the hotel?

Mr. Wang: about 45 minutes. Is this your first time here in Tianjin, Mr. Stone? Mr. Stone: yes. We’ve never been here before.

Mr. Wang: so you might as well have a look at the city along the way. And we’ll show

you around the city after our business.

Mr. Stone: that would be great! Thank you very much. Section A: B C B D A Section B: Full name Michael Stone position Sales manager company ABC Import & Export Company, Ltd. destination Tianjin accommodation Sheraton Hotel Part C. Listening & Speaking Integration Conversation: Bon Voyage

Wang: it’s a shame that you can not stay in Beijing for a few more days, Mr. Knox! Knox: Yes, I’d like to, very much indeed. But I have to rush home and preside over

the committee meeting. Anyhow, I really enjoyed every minute of my stay here, your warm reception, as well as your working enthusiasm have left me a deep and vivid impression and helped make my trip a productive one.

Wang: it’s very kind of you to say so. Through beautiful negotiation we finally have

all the disputes solved and the contract signed. I’m sure our initial transaction will pave the way for further cooperation between our two companies. We’ve been brought closer to each other by this transaction. It’s essential for us, or for a country, to strengthen economic contact with the outside world, isn’t it?

Knox: I quite agree with you. In the long run, it makes sense for a nation to specialize

in certain activities, producing the goods in which it has the most advantages and exchanging them for those in which it does not have the advantages. Wang: you seem to be an economist, Mr. Knox!

Knox: you are to blame for it, Wang. If you hadn’t started this talk about a

country’s…well, let’s drop this topic. Economist or not, I hope business between us will prosper. Then we’ll have more opportunities to meet each other. To tell you the truth, I find it very hard to say goodbye. I shall be

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missing you, Wang.

Wang: me too, I shall be looking forward to your visit again.

Knox: next time I come, I shall see more of the city. And I’ve got to try Beijing Roast

Duck again, very impressive. But listen, are they announcing my flight? I’m afraid I have to board the plane now. Wang: Bon Voyage, Mr. Knox!

Knox: Good-bye. Let’s keep in contact. Wang: Good-bye and take care.

Section A:

F F T T T 3

Unit 2. Companies and Occupations. Part A. intensive listening Phonetics: B A D C A Dictation:

1. Our market share in China has increased by 6%, accounting for 15%. 2. How many sections come under the Production Department?

3. We have 70330employees world-wide and sales of $19806 million. 4. The world wide company has operations in more than 100 countries. 5. Secretaries who receive visitors are called receptionists.

6. Business hours usually start at 9 am. And finish at 5 pm., Monday to Friday. 7. Most of our work consists of looking after the taxation and financial affairs. 8. In the United States alone we have a turnover of over $1 billion annually.

Part B. Extensive listening Dialogues: D A D C B

1. M: I’ve got a job offer in P&J Chemicals. Do you think I should take it?

W: well, I’m not quite familiar with it. You’d better do some research on the internet.

Q: what does the woman think of P&J Chemicals?

2. W: I’d appreciate your professional opinion. Do you think that I should sue the company?

M: not really. I think that we can settle this out of court.

Q: what is the probable relationship between the two speakers? 3. M: should I come for an interview?

W: I’ll let you know in two weeks when I hear from the Personnel Department. Q: when should the man come for an interview? 4. W: may I have a look around your company?

M: sure, I’ll show you. This way please. The canteen is on the ground floor, the Personnel Department and the Sales are on the second floor. And you’ll find our biggest department on the third floor, which is the Production Department. Q: on which floor is the Sales Department?

5. M: Good morning. I’m John Green from General Sales Company. I have an

appointment with Mr. Smith of the Purchasing Department at ten

W: Good morning. Mr. Smith’s office is on the third floor. You can take the lift around the corner.

Q: which department does the woman work at?

Conversation:

McDonald’s

Tom: Where are we having lunch today?

Mary: Since we are visiting another client at 1:30, I guess we’ll just grab sth at

McDonald’s. what do you think?

Tom: that’s pk with me. We don’t need to bother finding a place to eat, because you

can find McDonald’s everywhere. Bur do you know the history of the big

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M?

Mary: not really, you seem to be an expert on that. Tell me some. Did a person named

McDonald start it?

Tom: yes, actually brothers Richard and Maurice McDonald opened their first

restaurant in California in 1940.

Mary: it has many restaurants around the world now.

Tom: quite right. It’s one of the two most recognized and powerful brands in the

world. The other is Coca Cola, the only soft drink supplier to McDonald’s today. McDonald’s operates over 32000 restaurants in 119 countries worldwide, employing more than 1.5 million people. It is growing with an average of 396 new restaurants to the system annually in the past five years. This means a new McDonald’s will open somewhere in the world every single day. Mary: incredible! I wonder how much they make!

Tom: sales across all of its company-owned and franchised restaurants totaled $56.9

billion in 2009. its revenues were of $22.7 billion and the net profit amounts to $4.3 billion.

Mary: very good business. Do you know when we had the first McDonald’s in

Beijing?

Tom: if I’m not wrong. It was 1992. the date , yes, April 23. but actually McDonald’s

very first appearance in China was in Shenzhen on October 8, 1990. Mary: you seem to know everything! Did you work there?

Tom: No, I just came across an article in the newspaper the other day! Section A: Company profile Founders of McDonald’s Richard and Maurice McDonald Birthplace of the first McDonald’s restaurant California US Annual sales in 2009 $56.9 billion Annual net profit in 2009 $4.3 billion Opening date of the first McDonald’s in China October 8, 1990 Section B: T F F T F

Part C. Listening & Speaking Integration Conversation: a job interview

Interviewer: thank you for coming to see us, Emily. Have a seat please. Now, I’d like

to start by checking a few details with you.

Emily: OK

Interviewer: your resume says you worked in ABC Electronics, when did you join it? Emily: five years ago. It is a large international company, which provided a trainee

program for people from university and, well that was my first job, trainee marketing manager.

Interviewer: what exactly did you do?

Emily: well, the program lasted 18 months. During that time I worked in different

departments—in personnel, purchasing, marketing and such things. O also went out with the sales representatives to visit customers.

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Interviewer: did you enjoy it?

Emily: yes, I did. I didn’t really know what I wanted to do when I left university, so it

was god to see what the different departments did. I was really practical.

Interviewer: it sounds interesting.

Emily: yes, it was. But it was very badly paid. I did the same work as other people. I

think a lot of the trainees feel they are a cheap source of labor.

Interviewer: how long did you stay there?

Emily: till the end of the trainee program. And then I saw a job vacancy in the

marketing department of GM, and I applied for a job there. That’s where I work now.

Interviewer: but why do you want to leave now?

Emily: I want sth more challenging. And I want a job closer to home, too.

Interviewer: all right, and what career development are you looking for in our company?

Section A Work experience Time\\duration employer position responsibility 5 years ago\\ trainee 18 months purchasing, marketing Representatives Till now\\3.5 years

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Unit 3. products and sales Part A. intensive listening

Phonetics: A B D C C Dictation:

1. we will allow you another 2% discount for its new product. 2. the pants are available in four different colors and three sizes. 3. our machine is of better quality though the price is a little higher.

4. there is a close relationship between building a reputation and establishing goodwill.

5. compared with competing products, ours is smaller and lighter. 6. we have a wide selection of shirts that will appeal to all ages. 7. our company relies on quick sales and low profits.

8. the sales reached a peak of 850 million in 2006, before falling to under 600 million in 2008.

Part B. Extensive listening Dialogues: A B D A C

1.W: Do you think we should put an ad in the newspaper for the new product? M: by all means.

Q: what does the man think of n ad in the newspaper? 2.M: is it the latest model you have?

W: Yes, this model is specially designed for personal cyclists. It’s got Italian frame and Japanese components.

Q: what product are they talking about?

3.W: In what newspapers, magazines or websites does your company advertise? M: we send brochures and samples to our potential customers. That’s more direct. Q: how does the man’s company advertise? 4.M: any news from the annual conference?

W: yes. The sales of this year are reported to be 120 million, increased by 20% compared with last year.

Q: what were the sales last year?

5. W: I’d like to get some information about your vacuum cleaner.

M: OK. Unlike any other vacuum cleaner, ours is unique. It has some space age design features. Most importantly, there’s no bag inside. Q: what do we learn about the vacuum cleaner?

Conversation:

Section A: C B D A C Section B Customer’s name and nationality David Wu, Singapore Products discussed Mountain Bikes Potential users Children aged 10 and over Recommended retail price $169 discounts Depending on the size and the other

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Part C. Listening & Speaking Integration Section A 1. warranty 2. selling price\\

3. yearly on-site maintenance service after one-year warranty period 4. money-back guarantee 5. free delivery

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Unit 4. Marketing

Part A. intensive listening Phonetics: B D A B B Dictation:

1. From what I’ve heard, you’re already well up in shipping work. 2. I’m sorry to say that your price has soared.

3. the next thing I’d like to bring up for discussion is insurance.

4. it would be very difficult for us to push any sakes if we buy it at this price. 5. we wish our opinions on marketing will be passed on to our manager. 6. we sell our goods on loaded weight and not on landed weight. 7. it’s too expensive, do you have any discount?

8. we can effect shipment in December or early next year at the latest.

Part B. Extensive listening Dialogues: A C D D B

1. M: How many do you intend to order? W: I want to order 900 dozen.

M: the most we can offer you at present is 600 dozen. Q: how many can the woman order?

2. M: TV is much more effective to advertise our new product, but it will cost a lot of money.

W: it is worth doing so as long as the result is satisfactory. Q: what does the woman mean?

3. W: could we use booklets, letters, and catalogues for direct mail advertising?

M: Yes. But you should build up a mailing list of possible customers for direct mail advertising.

Q: what should the woman do first?

4. W: you are going to Chicago tomorrow, aren’t you?

M: Yes. I thought I’d fly, but then I decided that taking a Greyhound bus would be cheaper than driving or flying.

Q: how will the man get to Chicago?

5. M: I intend to get in the American market, but we know little about the local

conditions and preferences. W: market research can help. Q: what does the woman mean?

Conversation:

Section A: F T F T F Section B:

1. advertising\\promotional

2. on television\\in a national newspaper 3. posters\\point-of-sales displays 4. experienced salespeople 5. high\\T-shirts\lla

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Part C. Listening & Speaking Integration Section A:

1. have very little knowledge\\blaze a trial 2. defend and compete against

3. various kinds and in scorching competition 4. keep good relations and co-operations

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Unit 5. Business Fairs Part A. intensive listening Phonetics: B D D C A Dictation:

1. I’m calling to inform you that we have decided to make the purchase. 2. do you have any plans to sell in Europe?

3. our company is ranked second in the business.

4. we doubled our output in this department as a result.

5. we could make a delivery of this parcel as soon as possible. 6. we find our price 25% higher compared with other companies’. 7. how much does she have to pay if she stays for 3 days?

8. the new company can give him 2000 dollars a month as a start. Part B. Extensive listening

Dialogues: C B D C D

1. W: Do you think we should park the car downtown? M: it’s hard to find a place. Q: what does the man mean?

2. M: if I place an order on this product, when can you deliver them?

W: for these products, we can arrange shipment at once. It would take longer, say,

three months, if you want to order special designs. Q: when can products of special design delivered? 3. W: are you glad that you came to work in Washington?

M: Yes. Indeed. I’d considered going to New York or Boston, but I’ve never

regretted my decision.

Q: where does the man live now? 4. M: registration always takes so long.

W: what bothers me is all the people who cut in line. Q: what bothers the woman?

5. M: did you buy your car from that dealer in the city? W: he went out of business last week.

Q: what does the woman mean about the car dealer? Conversation:

Section A: B D C B C Section B:

1. calling from\\get some information 2. vacant suites\\conference hall 3. the experts\\get the VIP treatment 4. the reservation form\\by fax

5. 1000 RMB Yuan or 120 US Dollars Part C. Listening & Speaking Integration Section A:

1. china international agricultural machinery exhibition

2. concerning agriculture\\increase the farmers’ income\\supporting policies and laws 3. www.camf.com.cn\\0086-10-68596444

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Test I

Part A. intensive listening

Phonetics: A C B C B D D A B C Dictation:

1. can you give me an account of your product? 2. I want to take part in the exhibition in Miami. 3. I know the factory is operating at full capacity.

4. I suggest we ride the subway back to our hotel and rest for a while. 5. my watch reads 11:30, so we have about 45 minutes to get there. 6. have you filled in the Customs Declaration Form? 7. we have to arrive at the airport one hour earlier.

8. the company was established in 1990 and we have about 1500 employees now. 9. our net profits were over 100 million US dollars last year.

10. I think some of the items may find a ready market in our country.

Part B. Extensive listening----- Dialogues: D B A A B

1. W: Jack, have you finished your research paper for economics? M: not yet. I always seem to put things off until the last minute. Q: what are they talking about?

2. M: this black bag is $ 2.00 and that blue one is a dollar more. W: the red one is twice as much as the blue one. Q: how much is the red bag?

3. W: watching the news on TV is a good way to learn English.

M: it’s especially helpful when you check out the same information in the

newspaper.

Q: what are they talking about?

4. M: I like to travel by air. I like getting different places fast. Do you like traveling

by air?

W: flying makes me nervous. I like feeling the ground under my feet. Traveling by

rail and road are my favorite ways of traveling. Q: what does the woman feel about traveling by air? 5. W: I’d like to cash this check.

M: please sign the back. Do you have any account here? Q: what does the man ask the woman to do to cash money?

Passage: D A B C B

Conversation: Leather products\\leather garments\\Europe\\ FOB Shanghai Part C. Listening & Speaking Integration Section A:

Newspapers, magazines, online, E-mail, blog, Facebook, twitter and cinema advertising.

Making counter displays for dealers to exhibit in their shops.

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