专利名称:Apparatus and method for predicting
customer behavior
发明人:Pallipuram V. Kannan,Mohit Jain,Ravi
Vijayaraghavan
申请号:US12392058申请日:20090224公开号:US09129290B2公开日:20150908
专利附图:
摘要:A predictive model generator that enhances customer experience, reduces thecost of servicing a customer, and prevents customer attrition by predicting the
appropriate interaction channel through analysis of different types of data and filteringof irrelevant data. The model includes a customer interaction data engine for
transforming data into a proper format for storage, data warehouse for receiving datafrom a variety of sources, and a predictive engine for analyzing the data and buildingmodels.
申请人:Pallipuram V. Kannan,Mohit Jain,Ravi Vijayaraghavan
地址:Los Gatos CA US,Bangalore IN,Mountain View CA US
国籍:US,IN,US
代理机构:Perkins Coie LLP
代理人:Michael A. Glenn
更多信息请下载全文后查看
因篇幅问题不能全部显示,请点此查看更多更全内容
Copyright © 2019- yrrf.cn 版权所有 赣ICP备2024042794号-2
违法及侵权请联系:TEL:199 1889 7713 E-MAIL:2724546146@qq.com
本站由北京市万商天勤律师事务所王兴未律师提供法律服务