BILLING ADJUSTMENT SYSTEM FOR MULTIMEDIA CONTENT

专利名称：BILLING ADJUSTMENT SYSTEM FOR

MULTIMEDIA CONTENT

发明人：NEERAV MEHTA,PARITOSH

BAJPAY,MONOWAR HOSSAIN,THIRUILANGO,CHEN YUI YANG

申请号：US11948604申请日：20071130

公开号：US200901447A1公开日：20090604

专利附图：

摘要：A system and method is disclosed for processing refund requests. For IPTV

broadcast programs, refund requests initiated by users may be for pay-per-view or on-demand programs. After accepting the refund request, user information and historicalevent information for the provider network are collected and analyzed using a set ofrules. The refund request may be granted or denied, either in whole or in part, based onthe user information and the historical event information. In addition, detection ofnetwork outages and service interruptions is correlated to the refund requests, wherebyremediation service may be initiated for network components determined to be in a faultcondition.

申请人：NEERAV MEHTA,PARITOSH BAJPAY,MONOWAR HOSSAIN,THIRUILANGO,CHEN YUI YANG

地址：Edison NJ US,Edison NJ US,Middletown NJ US,Holmdel NJ US,Marlboro NJ US

国籍：US,US,US,US,US

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